Digital Skills

Communication & Collaboration (Tier 3)

Expert-level digital collaboration: governance, accessibility, and cross-institutional workflows.

Overview

Tier 3 covers advanced topics: digital governance frameworks, accessibility standards (WCAG), cross-institutional data exchange, compliance with EU digital regulations, and managing complex multi-stakeholder digital projects.

What is tested

Digital governance and compliance frameworks
Web accessibility standards (WCAG 2.1)
Cross-institutional data exchange protocols
Managing complex digital workflows at scale

Preparation tips

WCAG 2.1 levels: A (minimum), AA (standard for EU institutions), AAA (ideal)
EU institutions must comply with the European Accessibility Act and Web Accessibility Directive
Know the difference between interoperability and integration
Think about data sovereignty when choosing collaboration platforms

Build your digital competences systematically

Digital Skills questions are based on the EU DigComp 3.0 framework. Our Digital Skills Database covers all 5 competence areas across 3 difficulty tiers with structured learning paths.

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